Overview of the National Quality Framework

The National Quality Framework came into effect on 1 January 2012 and introduced a new quality standard to improve education and care in outside school hours care services.

It is important for OSHC educators to have a solid foundation of the National Quality Framework before delving deeper into each of the Quality Areas.  The first module ‘An introduction to the National Quality Framework’ is a valuable starting point for all educators working in education and care to understand all the components of the National Quality Framework.

Educators working in OSHC would find this module useful to learn about and understand:

  • The overarching National Quality Framework (NQF)
  • The guiding principles of the National Quality Framework
  • The National Law and Regulations
  • The National Quality Standard
  • Approved Learning Framework for Outside School Hours Care
  • The Assessment and Rating Process

OSHC Quality Development Program Entry Survey

Before commencing the OSHC QDP online professional learning please complete the below survey.  Completion of this survey will assist in evaluating the program and ensuring we are meeting the ongoing professional learning and support needs of OSHC services in NSW.



Online Professional Learning

Below is the ECA Learning Hub online professional learning designed for NSW OSHC educators that introduces the National Quality Framework.

The ECA Learning Hub is an online Learning Management System – all your learning will be saved in the one location and can be saved, downloaded and printed for your records.  Register using the link below, and you will be able access the interactive learning modules, recorded webinars and video presentations as they are rolled out.

Register for the OSHC QDP



Overview of the National Quality Framework

Cost: Free

Duration: 60 minutes

Educators will be introduced to the National Quality Framework and it’s multiple components to ensure they understand the core compliance and quality documents that underpins their work in OSHC.


How to register for the OSHC QDP

Online learning is personal and everyone will have unique answers to questions and reflections, therefore, we are offering free individual accounts for each user. To enroll in the OSHC professional learning, simply do the following:

  1. Call Early Childhood Australia on 1800 356 900 Monday through Friday from 9am – 5pm (AEDT)
  2. Register your details with one of our customer service team, who will email you your account details. If you’d like to register your entire team, make sure you have those details on hand.
  3. That’s it – there are no costs to this program and you can now log in and start your training.

The complete OSHC professional learning program will be added to your account as the courses are released.

Important: all users must have an individual email that can be used to create an account. We are unable to register multiple accounts under the one email.

To enrol, please contact Early Childhood Australia on 1800 356 900.

Additional free resources

ACECQA. (2018).  What is the NQF?

ACECQA. (2018).  Guide to the NQF 

ACECQA. (2018). Information sheet – Nominated Supervisors

ACECQA. (2018). New Guidance on determining exceeding NQS for standards from 1 Feb 2018

ACECQA. (2018). Exceeding NQS theme guidance. 

ACECQA. (2017). We Hear You – Stories from the sector: Changes to the National Quality Framework.