Quality Area 4 – Staffing Arrangements

Qualified and experienced educators, coordinators and nominated supervisors who are able to develop warm, respectful relationships with children, create safe and predictable environments and encourage children’s active engagement in the learning program is a vital element of a quality education and care service. Quality Area 4 of the National Quality Standard not only focuses on staffing arrangements and continuity of educators, it also emphases the importance of developing a collaborative and ethical culture where professional standards guide all aspects of practice.

Quality Area 4 has two standards that focus on the organisation and professionalism of educators, staff and management. These standards are crucial to delivering quality outcomes for children under the National Quality Framework because:

  • professional and collaborative relationships between management, educators and staff support continuous improvement, leading to improved learning experiences and outcomes for children
  • careful organisation of staff contributes to the continuous support of each child’s learning and development in an effectively supervised environment
  • professional standards set quality benchmarks for educators’ practice and relationships.

Ref: DEEWR. Guide to the National Quality Framework. (2018).

Outside School Hours Care online professional learning

Below is the ECA Learning Hub online professional learning designed for NSW OSHC educators that further unpacks key component of Quality Area 4 – staffing arrangements.

The ECA Learning Hub is an online Learning Management System – all your learning will be saved in the one location and can be downloaded and printed for your records.

Being an OSHC professional

Price: Free |

Duration: 60 minutes

Description: Catharine Hydon guides educators through a reflective webinar that advocates for the role of an OSHC educator and helps shape their professional identity using professional standards.

Staffing arrangements

Elements Content Descriptor
4.1 Staffing arrangements Staffing arrangements enhance children’s learning and development
4.1.1 Organisation of educators The organisation of educators across the service supports children’s learning and development.
4.1.2 Continuity of staff Every effort is made for children to experience continuity of educators at the service.
4.2 Professionalism Management, educators and staff are collaborative, respectful and ethical.
4.2.1 Professional collaboration Management, educators and staff work with mutual respect and collaboratively, and challenge and learn from each other, recognising each other’s strengths and skills.
4.2.2 Professional standards Professional standards guide practice, interactions and relationships.

How to register for the OSHC QDP

Online learning is personal and everyone will have unique answers to questions and reflections, therefore, we are offering free individual accounts for each user. To enroll in the OSHC professional learning, simply do the following:

  1. Call Early Childhood Australia on 1800 356 900 Monday through Friday from 9am – 5pm.
  2. Register your details with one of our customer service team, who will email you your account details. If you’d like to register your entire team, make sure you have those details on hand.
  3. That’s it – there are no costs to this program and you can now log in and start your training.

The complete OSHC professional learning program will be added to your account as the courses are released.

Additional free resources

ACECQA. (2018). OSHC National Quality Standard  Quality Area 4 – staffing arrangements – poster

ACECQA. (2018). Information sheet – Nominated supervisors. 

ACECQA. (2018). Information sheet: Quality Area 4 – Belonging, being and becoming for educators.

Community Child Care (CCC). (2013). Conducting staff meetings – agendas and outcomes. Designed for Outside School Hours Care (OSHC).

Early Childhood Australia. (2018) Code of Ethics – web page/ Printable version of the ECA Code of Ethics (2017) 

Network of Community Activities. (2013). OOSH Development Factsheet –Top tips for team building.

Network of Community Activities. (2013). OSHC Code of Professional Standards

Network of Community Activities. (2013). Recruitment, selection and appointment of staff. 

Network of Community Activities. (2013). Creating a Less Stressful Work Environment.

NSW Department of Education. (2018). Operating an early childhood education service – children above preschool age at OSHC. 

NSW Department of Education. (2018). Operating an early childhood education service – staff ratios and adequate supervision. 

NSW Department of Education. (2018). Operating an early childhood education service – preschool aged children in outside school hours care